JCO_ERROR_COMMUNICATION Error When OIM SAP ER Connector Fails To Connect To SAP Gateway And Message Servers

(Doc ID 2190008.1)

Last updated on JUNE 20, 2018

Applies to:

Identity Manager Connector - Version 9.1.2.6 and later
Information in this document applies to any platform.

Symptoms

OIM version: 11gR2 PS3 BP01 (11.1.2.3.1)
SAP ER connector version: 9.1.2.6.5

A SAP environment has its SAP message server on a separate physical server to the gateway server. The SAP gateway server is located on the same physical server as the SAP application server.

With this configuration, the SAP ER connector listener service is able to start and run, but is unable to process any iDocs as it runs into error while connecting to either the gateway or message server.

Error logged:

 

Cause

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