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Identity Self Service Console Freezes or Shows "Page Unresponsive" Error Using Chrome Browser (Doc ID 2192855.1)

Last updated on MARCH 05, 2019

Applies to:

Identity Manager - Version 11.1.2.3.0 to 11.1.2.3.161018 [Release 11g]
Information in this document applies to any platform.

Symptoms

Chrome freezes and after some time shows a Page Unresponsive popup.

 

 

Debugging in Chrome shows the following exception:

Changes

This is a browser specific issue where the browser in this case (Chrome) suspends the running javascripts of the Identity console if the response time is very slow between the client/server.

Cause

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