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Selecting Approval Task Tabs After Inactivity Gives "An unresolvable error has occured. Please contact your administrator for more information" On Page With "ADF_FACES-30200 Fatal exception during PhaseId: RESTORE_VIEW 1" in Logs. (Doc ID 2197994.1)

Last updated on JUNE 18, 2020

Applies to:

Identity Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

When multiple Approval Tasks from the Pending Approvals page are opened and then left idle for a few minutes (as few as 2-3 minutes or up to 5-7 minutes), when you switch from one open Approval Task tab to another, the Approval Tasks' page content does not render and an error is reported on the page instead, with: "An unresolvable error has occured.  Please contact your administrator for more information".



A corresponding error is seen in the diagnostic log at $DOMAIN_HOME/servers/<oimManagedServerX>-diagnostic.log with ADF_FACES-30200 Fatal exception during PhaseId: RESTORE_VIEW 1, ADFC-06014 An exception occured when invoking a task flow finalizer, caused by ADFC-12009 An application is accessing the page flow scope prematurely.




Cause

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