Stack Trace Error After Outlook Check-in (Doc ID 2199551.1)

Last updated on NOVEMBER 04, 2016

Applies to:

Oracle WebCenter Content - Version 11.1.1.7.0 to 12.2.1.1.0 [Release 11g to 12c]
Information in this document applies to any platform.

Symptoms

Customer is using Desktop Integration Suite (DIS) build 12.2.1.1028 with  Content Server 11.1.1.9.0 bundle patch 160829 (released Aug 29 - 2016).

A user is receiving an error in the WebCenter Content (WCC) server log when checking in an email from Outlook Check In Mail Item menu.


ERROR
-----------------------


Steps to reproduce the issue:
------------------------------------

  1. Open Outlook.
  2. Select email.
  3. Click on Check In Mail Items.
  4. The DIS screen comes up, from there select environment.
  5. The check-in screen from Outlook comes up.
  6. Fill out the metadata and click OK.
  7. Submission finishes without message error.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms