IPM Migration Tool Is Failing To Migrate Over Half Of The Documents And Error "Error retrieving source object" Occurs
(Doc ID 2202316.1)
Last updated on FEBRUARY 16, 2023
Applies to:
Oracle Imaging and Process Management - Version 10.1.3.6 and laterInformation in this document applies to any platform.
Symptoms
When using the Migration Tool to export, the following error occurs repeatedly in the Migration Log:
Error retrieving source object
Also, the Windows Event Log shows:
Faulting application name: MigrationClient.exe, version: 10.1.3.6, time stamp: 0x54217715
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23539, time stamp: 0x57c99884
Exception code: 0xe0434352
Fault offset: 0x0000c54f
Faulting process id: 0x13cc
Faulting application start time: 0x01d227097b0ee0c4
Faulting application path: <Path>\MigrationClient.exe
Faulting module path: <Path>\syswow64\KERNELBASE.dll
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23539, time stamp: 0x57c99884
Exception code: 0xe0434352
Fault offset: 0x0000c54f
Faulting process id: 0x13cc
Faulting application start time: 0x01d227097b0ee0c4
Faulting application path: <Path>\MigrationClient.exe
Faulting module path: <Path>\syswow64\KERNELBASE.dll
AND
Application: MigrationClient.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.COMException
Stack:
at Stellent.IBPM.Interop.Imaging.DocTk.IApplication.get_IsCOLD()
at MigrationClient.MainForm.Initialize()
at MigrationClient.MainForm.Initialize(MigrationClient.MigrationRegistry, MigrationClient.DataSources, Stellent.IBPM.Interop.Common.UserToken, Boolean)
at MigrationClient.Program.Main(System.String[])
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.COMException
Stack:
at Stellent.IBPM.Interop.Imaging.DocTk.IApplication.get_IsCOLD()
at MigrationClient.MainForm.Initialize()
at MigrationClient.MainForm.Initialize(MigrationClient.MigrationRegistry, MigrationClient.DataSources, Stellent.IBPM.Interop.Common.UserToken, Boolean)
at MigrationClient.Program.Main(System.String[])
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |