"Certification Will Not Contain User "Null": User Has No Manager": Error Seen with Certification Job Run (Doc ID 2202355.1)

Last updated on NOVEMBER 14, 2016

Applies to:

Identity Manager - Version 11.1.2.3.4 and later
Information in this document applies to any platform.

Symptoms

Unnecessary Certification Will Not Contain User "Null": User Has No Manager errors can be seen in in scheduled job's 'Execution Status' for some
certification definitions that need to go through all users.

Steps to reproduce:
1. Create some users that have no user manager set.
2. Create a user certification definition picking All Users, User Manager as a reviewer and an Appinstance or an Org that has only users that do have managers.
3. Run the certification job for the created certification definition.
4. Note the the Job Status in the Scheduler is Failed and the 'Execution Status' contains
CERTIFICATION WILL NOT CONTAIN USER "NULL": USER HAS NO MANAGER errors.

Cause

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