The Enrollment Window Closes Or Crashes Suddenly On Client Machines With IBM Sametime Client Installed.
Last updated on SEPTEMBER 08, 2017
Applies to:Oracle Enterprise Single Sign-On Suite Plus - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Users complain they start the enrollment quiz but the window closes suddenly while they are inputting data. This does not appear to be a timeout as the user is active and this occurs long before the timeout value configured in IIS.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms