The Enrollment Window Closes Or Crashes Suddenly On Client Machines With IBM Sametime Client Installed. (Doc ID 2202356.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Users complain they start the enrollment quiz but the window closes suddenly while they are inputting data.  This does not appear to be a timeout as the user is active and this occurs long before the timeout value configured in IIS.

Cause

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