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Role Is Revoked After Reviewer Accepts The Rejected Challenge By The Beneficiary (Doc ID 2202563.1)

Last updated on APRIL 03, 2019

Applies to:

Identity Manager - Version 11.1.2.3.5 and later
Information in this document applies to any platform.

Symptoms

During certification having the 'closed loop remediation' and if the reviewers rejects a role for a user, then also that role gets revoked from the user even if the reviewer accepts the rejected challenge by the beneficiary.

Steps to recreate the issue:
=============================
1) Create a test user say, <USER1> and a test role, say <ROLE1>
2) Assign <ROLE1> to the <USER1>.
3) Create <USER2>
4) Create an User Certification definition for the test user and choose
<USER2> as the reviewer and choose 'Perform closed loop remediation'
5) Login as <USER2> and complete the certification by revoking the <ROLE1> from <USER1>.
6) Now a challenge task will be generated for the beneficiary user (tstuser1)
7) So, login as <USER1> (beneficiary) and reject the challenge.
8) Now, another challenge task will be generated for the reviewer.
9) Login as the <USER2> (reviewer ) and accept the challenge.
10) Now login as OIM System Administrator and search for the user <USER1> and you can see the <ROLE1> is revoked from the user <USER1>.

Expectation: Since the reviewer has accepted the challenge, the process should stop and the beneficiary's access should not be revoked. Basically, the role shouldn't be revoked from the user.

 

Cause

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