My Oracle Support Banner

Infiniband Switch Stays In Pre-boot Environment During Upgrade/Reboot (Doc ID 2202721.1)

Last updated on APRIL 16, 2019

Applies to:

Oracle Exalogic Elastic Cloud Software - Version and later
Exadata Database Machine X2-2 Hardware - Version All Versions and later
Oracle Solaris on x86-64 (64-bit)
Linux x86-64
Oracle Virtual Server x86-64


When upgrading gateway switch, it boots in pre-boot environment everytime.

Even power-cycling many times we see the same behavior 'boot' command was also run from pre-boot environment but we see same issue.

Following is the snippet showing IB Switch bootup stuck in pre-boot phase. 


 This is a fresh installation of Exalogic rack. This issue can also happen on existing switch during reboot.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.