Entitlement Certification For Thousand Of Users Throws Error (Doc ID 2204191.1)

Last updated on NOVEMBER 16, 2016

Applies to:

Identity Manager - Version 11.1.2.3.5 and later
Information in this document applies to any platform.

Symptoms

When running an Entitlement Certification for thousands of users (ex: 10K users) it may fail with the following error:

org.eclipse.persistence.exceptions.DatabaseException
Internal Exception: java.sql.SQLException: Unexpected exception while
enlisting XAConnection java.sql.SQLException: Transaction rolled back:
Transaction timed out after 600 seconds

 

Cause

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