Eloqua forms are no longer listed in Sites UI

(Doc ID 2206694.1)

Last updated on NOVEMBER 25, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Eloqua Forms do not appear in Sites UI.  This could happen suddenly after a long period of no issues.

Errors can be seen in the Sites UI in relation to "oracle.wcsites.eloquaintegration.EloquaAuthenticationFilter" as well as seeing the error, 
[oracle.wcsites.eloquaintegration.jsp] | Fetch: Error in retrieving Asset(s) data from eloqua. Either the Asset is deleted on Eloqua or the Configuration is wrong. Please recheck.

 

Cause

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