After Installing Monitor Agent v12.2.1.2.0 Connection to Monitor Server v12.2.1.0.0 Fails: Could Not Decrypt Password (Doc ID 2207734.1)

Last updated on JULY 17, 2017

Applies to:

Management Pack for Oracle GoldenGate - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Despite a number of attempts to synchronize a new GoldenGate Monitor Server installation with two Monitor agents, I cannot get past this error (and the agents cannot talk to the server):

com.goldengate.monitor.MonitorRuntimeException: Could not decrypt password

I have reviewed Doc ID 2109022.1 and followed its instructions to the letter, but to no avail.

monitorserver.log:

[2016-11-14T17:56:09.064+00:00] [MONITOR] [WARNING] [OGGMON-40101] [com.goldengate.monitor.backend.objects.impl.AgentConnectionKeeperImpl] [tid: AgentConnectionKeeper(agentId=7556,oldName=pool-13-thread-1)] [ecid: e463e83a-a099-4d60-8ab1-5b849787380a-00000026,0] [APP: monitor] [partition-name: DOMAIN] [tenant-name: GLOBAL] Connection to JmxConnectionInfoEntity(chrcnc-vap-db-03.vap.rr.com:5555) failed: [[
com.goldengate.monitor.model.AgentCommunicationException: com.goldengate.monitor.MonitorRuntimeException: Could not decrypt password (EM+KBx4YMP8KbATZOXUZrRWbMtaL+UfzvcQ9Onpml8U=)

ogg_agent.log:

[2016-11-14T15:21:46.235+00:00] [JAGENT] [ERROR] [OGGMON-20269] [com.goldengate.monitor.jagent.jmx.MBeansContainerImpl] [tid: agentRegistration] [ecid: 0000LXLRaiiAxGEiF5TKcS1O9^4X000001,0] com.goldengate.monitor.MonitorRuntimeException: Could not decrypt password (za3D5hphr87XlJB67YA+8a72cQdHFWlMMKisIc912dU=)

 

Cause

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