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"Unable to execute service RMFC_INSTALLATION_CONFIG_UPDATE and function updateInstallConfig" Error Thrown When Submitting Records Adapter Configuration (Doc ID 2209452.1)

Last updated on MARCH 02, 2018

Applies to:

Oracle WebCenter Content: Records - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

After marking Content Server Adapter configuration options, and selecting "Submit",  the action times out and never successfully submits the page.

The following error is thrown:

Content Server Request Failed
Unable to execute service RMFC_INSTALLATION_CONFIG_UPDATE and function updateInstallConfig.
The error was caused by an internally generated issue. The error has been logged.

 Logs show:

!csUserEventMessage,<server>!$ intradoc.common.ServiceException: !csServiceDataException,RMFC_INSTALLATION_CONFIG_UPDATE,updateInstallConfig!$
Caused by: intradoc.data.DataException: !csDbUnableToExecuteSql,UPDATE DocMeta SET xClassifiedMarkings='No Markings' where xIsRecord='1' and xClassifiedMarkings is null!$ORA-01013: user requested cancel of current operation

43:25.356 IdcServer-129650 !csUserEventMessage,<server> !$ intradoc.common.ServiceException: !csServiceDataException,RMFC_INSTALLATION_CONFIG_UPDATE,updateInstallConfig!$
services/3 11.03 15:43:25.356 IdcServer-129650 *ScriptStack RMFC_INSTALLATION_CONFIG_UPDATE
services/3 11.03 15:43:25.356 IdcServer-129650 3:updateInstallConfig,**no captured values**
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2220)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.server.Service.buildServiceException(Service.java:2414)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.server.Service.createServiceExceptionEx(Service.java:2408)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.server.Service.createServiceException(Service.java:2403)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.server.ServiceRequestImplementor.handleActionException(ServiceRequestImplementor.java:1860)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1810)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.server.Service.doAction(Service.java:570)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1527)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.server.Service.doActions(Service.java:565)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1459)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.server.Service.executeActions(Service.java:551)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:760)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.server.Service.doRequest(Service.java:1986)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.server.ServiceManager.processCommand(ServiceManager.java:520)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:348)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1358)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1735)
services/3 11.03 15:43:25.356 IdcServer-129650 at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:223)
services/3 11.03 15:43:25.356 IdcServer-129650 at sun.reflect.GeneratedMethodAccessor433.invoke(Unknown Source)
services/3 11.03 15:43:25.356 IdcServer-129650 ... 37 more

services/3 11.03 15:43:25.356 IdcServer-129650 Caused by: intradoc.data.DataException: !csDbUnableToExecuteSql,UPDATE DocMeta SET xClassifiedMarkings='No Markings' where xIsRecord='1' and xClassifiedMarkings is null!$ORA-01013: user requested cancel of current operation

Changes

 

Cause

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