Class Loader Issue When SAP UM Connector and SAP AC Connector Installed in the Same Environment (Doc ID 2211498.1)

Last updated on DECEMBER 11, 2016

Applies to:

Identity Manager Connector - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

Class Loader Issue happens when SAP UM Connector and SAP AC Connector are installed in the same environment:

Steps to reproduce the problem:
1. Install the SAP UM Connector and configure the IT Resource
2. Install the SAP AC Connector and configure the IT Resource
3. Run the SAP UM Connector Lookup Reconciliation Job. The Job runs successfully.
4. Run the SAP AC Connector Lookup Reconciliation Job. The job fails with the class loader issue.
5. Restart the OIM Server.
6. Run the SAP AC Connector Lookup Reconciliation Job. The Job runs successfully.
7. Run the SAP UM Connector Lookup Reconciliation Job. The job fails with the class loader issue.

Error Message --

 

Cause

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