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B2B Console - Repeated Webpage Error Messages When Selecting A Partner Channel Under "Channels" Tab (Doc ID 2213144.1)

Last updated on SEPTEMBER 06, 2018

Applies to:

Oracle SOA Suite - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.0.0 version, B2B Engine

B2B Console - repeated webpage error messages when selecting a partner channel under "Channels" tab

Dialog keeps popping up repeatedly with the below warning message:

message='when calling timer callback' level=WARNING error=description:Unable to get property 'createRange' of undefined or null reference number:-2146823281 stack:TypeError:Unable to get property 'createRange' of undefined or null reference at AdfDhtmlTableBasePeer.prototype._selectInputOnMouseUp (https://xxxxxxxx:7015/b2bconsoel/afr/partition/ie/n/default/opt/d/table) at AdfDhtmPage._callTimerCallback (https://localhost:7015/b2bconsole/afr/partition/ie/n/default/opt/d/boot-5284.js:542:144) at Unknown script code (Unknown script code:1:1) at 13:48:35


The issue can be reproduced at will with the following steps:
1. Log into b2bconsole and select partner channel under 'Channels' tab to see the above error.



Cause

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