My Oracle Support Banner

Capture Client Installation (capture-installer.msi) Fails to Complete (Doc ID 2215738.1)

Last updated on SEPTEMBER 28, 2022

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Installing the Enterprise Capture Client Fails (capture-installer.msi) with the following error message in the Event Viewer:

Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Oracle WebCenter Enterprise Capture Client; Error = 0x80070422).

The installer screen pops up and then disappears.  Installing as an Administrator did not resolve the issue.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.