Oracle Traffic Director (OTD) 12c Not Finding the Successfully Installed Certificate (Doc ID 2217294.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Traffic Director - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

After installing the certificate successfully on OTD 12.2.1.0.0 and selected the certificate for the Listener configuration, attempting to start the OTD server yields the following error:

Received error message from Node Manager Server: [Server start command for OTD server 'otd_g21lb1-config_OTDHOST1' failed due to: [OTD-67756 An error occurred while starting the server.
[ERROR:16] [OTD-10167] Found only 0 certificate(s) out of 1 certificate(s) needed.
[ERROR:16] [OTD-10173] Searched for certificate with subject "CN=test.corp.com,OU=InstantSSL,OU=Issued through ABC Corporation E-PKI Manager,OU=World Headquarters,O=ABC,STREET=45 Glover Avenue,L=Norwalk,ST=Connecticut,2.5.4.17=#13053036383530,C=US", issuer "CN=COMODO RSA Organization Validation Secure Server CA,O=COMODO CA Limited,L=Salford,ST=Greater Manchester,C=GB" and serial number "0x4B5430F2F3CA3A602CEEE9000CDF92E2" .
[ERROR:16] [OTD-10172] Unable to get matching server certificate(s) information.
[2016-12-21T09:36:27-05:00] [otd_g21lb1-config_OTDHOST1] [TRACE:1] [OTD-10170] [] [pid: 21033] The wallet contains the following server certificates :
[2016-12-21T09:36:27-05:00] [otd_g21lb1-config_OTDHOST1] [TRACE:1] [OTD-10171] [] [pid: 21033] Certificate with subject "CN=test.corp.com,OU=InstantSSL,OU=Issued through ABC Corporation E-PKI Manager,OU=World Headquarters,O=ABC,STREET=45 Glover Avenue,L=Norwalk,ST=Connecticut,postalCode=06850,C=US", issuer "CN=COMODO RSA Organization Validation Secure Server CA,O=COMODO CA Limited,L=Salford,ST=Greater Manchester,C=GB" and serial number "0x4B5430F2F3CA3A602CEEE9000CDF92E2"




Changes

 

Cause

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