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Duplicate Provisioning By Evaluate User Policy Schedule Job (Doc ID 2217661.1)

Last updated on NOVEMBER 01, 2022

Applies to:

Identity Manager - Version 11.1.2.3.161018 to 11.1.2.3.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

When there are multiple async orchestrations of evaluation policy for the same user at the same time, duplicated accounts/entitlements are processed for provisioning.

This happens then the Evaluation User Policy scheduler task initiates the evaluation event of the same user while the previous evaluation of the same use is not being picked up for async processing yet. So, in such scenario, there can be some race condition that the first picked up orchestration provisions the resource to the user successfully and the following orchestrations will be failed as the target already have the provision data.

This issue is intermittent and can reproduce using following steps:

1. Configure many users like 10,000
2. Configure an application instance
3. Configure an Access Policy to provision the application instance
4. Configure a role with the new Access Policy
5. Configure the User Policy Evaluation task to run every 1 minute

Cause

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