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Input Agent Only Partially Processing Input Text File (Doc ID 2218125.1)

Last updated on FEBRUARY 12, 2019

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.9.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

Sending an input file to the Input Agent with multiple input files containing supporting documents and only some of the input files are processed.  The other files are stuck in a processing state.  There is a workflow connection configured to a SOA Managed Server associated with the Imaging Application. Associated with these input files, the following errors appear in the SOA and IPM diagnostic log files:

SOA Error:

[soa_server1] [ERROR] [OWS-04115] [oracle.webservices.service] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USER>] [ecid: <ECID>] [APP: wsil-wls] [DSID: <DSID>] An error occurred for port: oracle.j2ee.ws.server.wsil.WSILServlet: java.lang.NullPointerException.

IPM Error:

[IPM_server2] [ERROR] [TCM-09030] [oracle.imaging.service.exceptions] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: <ECID>] [APP: imaging] Error connecting to workflow system.[[oracle.imaging.ImagingException: TCM-09030

Single files submitted to the input Agent are processed properly.

The input file appears as follows:

 

Changes

Sending an input file to the Input Agent with multiple input files with supporting documents.

Cause

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