WebGate: AaaTimeoutThreshold And Failover Retries Are Not Working As Expected (Doc ID 2219117.1)

Last updated on FEBRUARY 08, 2017

Applies to:

Oracle Access Manager - Version 11.1.2.3.160719 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.3.160719 version, Integration w/ other products

ACTUAL BEHAVIOR
---------------
 
WebGate: aaaTimeoutThreshold and failover retries are not working as expected

EXPECTED BEHAVIOR
-----------------------
WebGate would open 2 connections (one each to primaryServer1 and primaryServer2). primaryServer1 can't be reached so after 20 seconds, failoverThreshold would become less than 2 and WebGate would connection to primaryServer3. WebGate would try one more time to connect to primaryServer1 because of retry=1. It would fail again after 20 seconds and then it would not send any traffic to primaryServer1 till it can actually connect.

NOTE: WebGate has no connectivity to primaryServer1. The port is not opened from where the WebGate is. So it should timeout after 20 seconds. Instead it is taking over 3 minutes.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms