Wrong Application used when Executing a WebCenter Content (WCC) "Check Out and Open" Following Document File Type Change (Doc ID 2221298.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Wrong application used when executing a WCC Check Out and Opening a file after changing the document file type.  (example:  .xls opens MS Word)

Steps to reproduce the behavior:

1. Check in a Word document "Test.docx".
2. On the Content Information page, in the Actions menu, select Check Out and Open.
3. Microsoft Word opens the document.
4. Close the document without any changes.
5. When prompted whether to undo the checkout, select No.
6. On the Content Information page, check in an Excel workbook "Test.xlsx" (using the "normal" check in method).
7. Check out and open the document again.
8. When prompted that "a copy of the file 'Test.xlsx' from a prior checkout already exists in the local cache. Overwrite?", select Yes.
9. Word opens and reports that the file is corrupted.

Changes

 

Cause

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