Document Conversion Processor Error "Failed to launch CaptureOITExport" Occurs Within Enterprise Capture Configured to Start as Windows Service (Doc ID 2221405.1)

Last updated on APRIL 16, 2024

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.1.0 and later
Information in this document applies to any platform.

When attempting to convert imported email attachments to TIF format, the following error appears in the Diagnostic log file:

Exception oracle.odc.docconverter.DocExportException: oracle.captureexportservice.CaptureExportServiceException: Failed to launch CaptureOITExport.

Running the Capture Managed Server as a Windows Service.

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