Document Conversion Processor Error "Failed to launch CaptureOITExport" Occurs Within Enterprise Capture Configured to Start as Windows Service

(Doc ID 2221405.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version and later
Information in this document applies to any platform.


When attempting to convert imported email attachments to TIF format, the following error appears in the Diagnostic log file:

Exception oracle.odc.docconverter.DocExportException: oracle.captureexportservice.CaptureExportServiceException: Failed to launch CaptureOITExport.


Running the Capture Managed Server as a Windows Service.


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