Enterprise Capture PDF Searchable is Failing and the OIT Library Files Report "not found" with ldd CaptureOITExport64 Check

(Doc ID 2221730.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

Note: This issue can be applied to other scenarios where a check of the dependent libraries in the system reports "not found".

The Enterprise Capture 12.2.1.2 environment is connected to WebCenter Content (Commit Processor). Capture is configured to generate a PDF Searchable for Document Output Format and Attachment Document Output Format.  When testing the system the following error is returned:

Changes

 

Cause

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