Sites 11.1.1.6 Installer Fails With Exception In Thread "main" Java.lang.NullPointerException on Windows OS (Doc ID 2225086.1)

Last updated on JANUARY 24, 2017

Applies to:

Oracle WebCenter Sites - Version 11.1.1.6.1 to 11.1.1.6.1 [Release FatWire]
Microsoft Windows x64 (64-bit)

Symptoms

The csInstall.bat installer fails on Windows 2012 with the following console output:

Exception in thread "main" java.lang.NullPointerException
at COM.FutureTense.Apps.CSSetup.setupOMII(CSSetup.java:1173)
at COM.FutureTense.Apps.CSSetup.main(CSSetup.java:421)

If you increase installer logging by following KM: How to start troubleshooting errors during installation (Doc ID 1438593.1), the following error will be noted in the log file created:

[2017-01-19 15:13:54.165][CS.INSTALL][INFO] InstallINIProp.initProperties: Setting csProductTypeToBeInstalled
[2017-01-19 15:13:54.172][CS.INSTALL][INFO] InstallINIProp.initProperties: Install: The log size has been set to: 1000000
[2017-01-19 15:13:54.173][CS.INSTALL][INFO] InstallINIProp.initProperties: Install: The log roll property has been set to: 2
[2017-01-19 15:13:54.174][CS.INSTALL][INFO] InstallINIProp.initProperties: Install: supportedupgradefrom property has been set to: zamak,falcon
[2017-01-19 15:13:54.224][CS.FILE.TIME][DEBUG] getFileNames for folder C:\Users\Administrator\ominstallinfo took 0ms
[2017-01-19 15:13:54.239][CS.INSTALL][ERROR] CSUtilexecuteCommand, exception caught: Cannot run program "uname": CreateProcess error=2, The system cannot find the file specified

Changes

 

Cause

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