Capture Batches Get Stuck In WebCenter Forms Recognition
(Doc ID 2227619.1)
Last updated on NOVEMBER 29, 2023
Applies to:
Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 and laterInformation in this document applies to any platform.
Symptoms
In an environment with 3 separate RTS servers which perform Import, OCR, Classify and Extract, the Export of documents processing occasionally gets stuck. The invoice causing the issue is in state 200 and the remaining invoices show up in state 100.
Changes
Increased number of batches, increased batch size, changed RTS configuration, multi-RTS configuration.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |