Enterprise Capture Conversion Processor Is Not Sending Emails Upon Conversion Failures (Doc ID 2229769.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 to 12.2.1.3.0 [Release 11g to 12c]
Information in this document applies to any platform.

Symptoms

When there is a conversion failure in the Conversion Processor, the batch is set with the "Failed Conversion" status, and the following is not happening:

The email notification is not sent for all conversion failures.
There are batches in a locked status. These locked batches are not able to be unlocked using the client.

Changes

Installing Capture 12c and configuring the Conversion Processor email settings.

Cause

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Enterprise Capture Conversion Processor Is Not Sending Emails Upon Conversion Failures (Doc ID 2229769.1)

Applies to:

Symptoms

Changes

Cause

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