After Applying WebCenter Content: Imaging 11.1.1.9 Patch 8 the following error occurs when viewing an image "Unable to fully render the document, check server logs for more information" (Doc ID 2231282.1)

Last updated on JULY 07, 2017

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

After applying WebCenter Content: Imaging 11.1.1.9 Patch 8, the following error occurs when viewing an image:

Error

Unable to fully render the document, check server logs for more information. To download and view locally, use the Download menu item from the File menu of the Viewer.

The image will load, but the error keeps occurring.  The error disappears without the user clicking OK.  This only happens when the image is loaded for the first time.

Changes

 

Cause

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