Visitor Services Identifies User as Guest Using LDAP

(Doc ID 2235084.1)

Last updated on FEBRUARY 19, 2017

Applies to:

Oracle WebCenter Sites - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Login as user with a different case than what is stored in Visitor Services LDAP results in HTTP 500 error.  In addition, Visitor Services identifies user as a Guest. 

Errors observed in application server out file:

A failed login:

 

Cause

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