OIM Sends NULL Password to OVD when wrong challenge answers are provided

(Doc ID 2237096.1)

Last updated on AUGUST 21, 2017

Applies to:

Identity Manager - Version 11.1.2.3.5 to 11.1.2.3.170117 [Release 11g]
Information in this document applies to any platform.

Symptoms

When wrong challenge answers are provided during reset password operation using Forgot Password link, OIM sends null password to OVD causing the password field blanked out in OID. This issue is seen in OIM-OAM integration with OVD-OID as the directory setup and LDAPSync enabled.

The issue can be reproduced at will with the following steps:

1. For the user created in OID via LDAP Sync, try to reset the password using Forgot Password link
2. Provide wrong answers to challenge questions
3. Check the password field in OID. Its value is now changed to "null" instead of retaining the previous value.


Cause

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