OIM Users Are Prompted To Log Into OIM Console Twice (Doc ID 2239992.1)

Last updated on MARCH 05, 2017

Applies to:

Identity Manager - Version 11.1.2.2.0 and later
Information in this document applies to any platform.

Symptoms

Users have to login to twice to OIM identity webpages. After entering the correct password, login prompt show up again. After entering the password correctly the 2nd time, users can get to selfservice webpages.
This happens on the load balancer URL but not when directly logged on server URL issue is not reproduced.

EXPECTED BEHAVIOR
-----------------------
User should login in single attempt when given a right password.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to the OIM load balancer URL
2. Enter the user ID and password with right credentials
3. The login screen will appear again, When login credentials are entered for the second time the login is successful .



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms