Unable To Access Reports From OPAM Web Console (Doc ID 2240014.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Privileged Account Manager - Version 11.1.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Administrators using the OPAM console report they are unable to access a few pages including Deployment reports, usage reports and failure reports.  These users see the following error:

"OracleJSP error: java.io.FileNotFoundException"

The following error is seen in the OPAM server diagnostic logs:

"Could not initialize class sun.awt.X11GraphicsEnvironment"


The error occurs with current versions of web different browsers.

The issue can be reproduced at will with the following steps:

  1. Log into the OPAM admin console
  2. Click on usage reports (or deployment reports, or failure reports)
  3. Error OracleJSP error: java.io.FileNotFoundException:

 

Cause

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