LDAPSync User Status Recon is not Pulling in All records into OIM when Accounts are Locked in OUD/ODSEE via OVD Server

(Doc ID 2240325.1)

Last updated on MARCH 03, 2017

Applies to:

Identity Manager - Version 11.1.2.1.9 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When a user is locked in OUD/ODSEE, LDAP User Create and Modify Recon job does not always pull in the records.
- Job always shows Success completion.
- Works sometimes.

Using OVD server 11.1.1.7 as interface between OIM and OUD/ODSEE

No Error is captured in OIM Logs.

In the OVD server diagnostic log captures error:

... [octetstring] [TRACE] [] [com.octetstring.vde.chain.plugins.changelog.LDAPChangelog] .... [SRC_CLASS: com.octetstring.vde.util.VDELogger] [SRC_METHOD: debug] oblockedon-->orclaccountlocked
... [octetstring] [ERROR] [OVD-60182] [com.octetstring.vde.MessageHandler] .... Exception: java.lang.NullPointerException.[[
java.lang.NullPointerException
at com.octetstring.vde.chain.plugins.changelog.LDAPChangelog.renameAccountAttrs(LDAPChangelog.java:991)
at com.octetstring.vde.chain.plugins.changelog.OUDChangelog.renameAccountAttrs(OUDChangelog.java:399)
at com.octetstring.vde.chain.plugins.changelog.LDAPChangelog.revalueChanges(LDAPChangelog.java:477)
at com.octetstring.vde.chain.plugins.changelog.LDAPChangelog.postSearch(LDAPChangelog.java:281)
at com.octetstring.vde.chain.plugins.changelog.OUDChangelog.postSearch(OUDChangelog.java:374)
at com.octetstring.vde.chain.plugins.changelog.ChangelogPlugin.postSearchEntry(ChangelogPlugin.java:755)
at com.octetstring.vde.chain.Chain.nextPostSearchEntry(Chain.java:421)
at com.octetstring.vde.chain.PluginChain.runPostSearchEntry(PluginChain.java:282)
at com.octetstring.vde.chain.PluginManager.runPostSearchEntry(PluginManager.java:617)
at com.octetstring.vde.chain.Chain.nextPostSearchEntry(Chain.java:413)

 

Cause

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