System Tools > Log Viewer Displays No Data, as if sites.log were Empty

(Doc ID 2243253.1)

Last updated on OCTOBER 18, 2017

Applies to:

Oracle WebCenter Sites - Version 12.2.1.1.0 to 12.2.1.1.0 [Release FatWire]
Information in this document applies to any platform.

Symptoms

Log Viewer does not display any log messages; a popup message is displayed saying there aren't more items to show.

In case oam.log in the same directory as sites.log isn't empty, Log Viewer displays the messages in oam.log but not sites.log.

Changes

12.2.1.1.0.160930 (Patch1) is applied on the environment.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms