User Is Unable To View Application Templates In AD-LDS Repository

(Doc ID 2244419.1)

Last updated on MARCH 22, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.1 and later
Information in this document applies to any platform.

Symptoms

Oracle Enterprise Single Sign-On version 11.1.2.3.1, Logon Manager

ACTUAL BEHAVIOR

User Is Unable To View Application Templates In AD-LDS Repository

A user is no longer able to view the available application templates in the AD-LDS repository from the ESSO Logon Manager client.

EXPECTED BEHAVIOR

When the ESSO-LM client starts on the workstation, it synchronizes the application templates and updates the user's local  cache. The user should be able to see a list of the available application templates when attempting to add new credentials in the Logon Manager client.


STEPS TO REPRODUCE

  1. Logon to the workstation.
  2. Open the Logon Manger client on the user's desktop.
  3. Click Add to create a new credential.
  4. Click on the drop down menu bar to select an application but there are no applications listed.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms