After Upgrading from 11.1.1.8.0 to 11.1.1.9.0 and Adding FineReader 11, Cannot open Project in Designer and Error in RTS Manager "MMC could not create the snap-in" (Doc ID 2244683.1)

Last updated on MARCH 17, 2017

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

After upgrading from WFR 11.1.1.8.0 to 11.1.1.9.0 the system was working until the installation was changed to include the FineReader11 engine. Now there is no application associated to open files with the ".sdp" file extension.  Additionally there is an error when attempting to load the Runtime Services Manager (where RTS instances are managed).  The error in the Runtime Services Manager is:

MMC could not create the snap-in

MMC could not create the snap-in. The snap-in might not have been installed correctly.
Name: WebCenter Forms Recognition Runtime Service Administration
CLSID: {6F3F8D7D-0CB0-4115-8C74-CD8D86D35E7C}

 

Changes

 

Cause

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