ESSO 11g: ESSO Logon Manager Agent Fail To Start and Getting Started Partially With Only SSOSensSvc.exe and NotificationSvc.exe is Launching.

(Doc ID 2245170.1)

Last updated on MARCH 24, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

Oracle ESSO 11.1.2.3.0

Found that ESSO LM agent is not working/starting completely.

Troubleshooted problematic systems already by removing everything manually (appdata/HKCU/HKLM/passlogix folder). Then reinstall the same installation package which been using from another working server (to make sure all system didn't get a corrupted installation file).

The symptom is that only SSOSensSvc.exe and NotificationSvc.exe is launching, all other related .exe are not launching. Reinstalled ESSO-LM 11.1.2.3.0 on all systems which were working earlier fine.

You also compared the program files size between a working and non working system File/Folder/Size count and found are a complete match.

Cause

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