Last updated on MARCH 24, 2017
Applies to:Oracle Enterprise Single Sign-On Suite Plus - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
Oracle ESSO 18.104.22.168.0
Found that ESSO LM agent is not working/starting completely.
Troubleshooted problematic systems already by removing everything manually (appdata/HKCU/HKLM/passlogix folder). Then reinstall the same installation package which been using from another working server (to make sure all system didn't get a corrupted installation file).
The symptom is that only SSOSensSvc.exe and NotificationSvc.exe is launching, all other related .exe are not launching. Reinstalled ESSO-LM 22.214.171.124.0 on all systems which were working earlier fine.
You also compared the program files size between a working and non working system File/Folder/Size count and found are a complete match.
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