Access Policies Are Not Being Re-evaluated Due to Job Staying In "ChildActive" Status (Doc ID 2245504.1)

Last updated on MARCH 19, 2017

Applies to:

Identity Manager - Version 11.1.2.3.5 and later
Information in this document applies to any platform.

Symptoms

User is removed from an existing role or added a new role. The schedule task "Evaluate User Policies" is run and is completed successfully. But the user doesn’t have accounts/entitlements provisioned as per access policy definition.

SQL query in the USER_PROVISIONING_ATTRS table shows POLICY_EVAL_IN_PROGRESS=1 for this  user.

Cause

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