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OAM OHS WebGate 12.1.2 has Connection Issue after Upgrading to Oracle Access Manager 11g R2PS3 (OAM and Getting the Error: The AccessGate is Unable to Contact any Access Servers (Doc ID 2248613.1)

Last updated on APRIL 05, 2021

Applies to:

Oracle Access Manager - Version and later
Information in this document applies to any platform.
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Using Oracle Access Manager 11g R2PS3 (OAM and OHS WebGate Version :

After upgraded OAM from 11gR2PS1 ( to 11GR2PS3 (, when clicking on the download button on the OAM Console (Navigation Launch pad->SSO Agents->search and select Agent-etting >Download), seeing that WebGate files are getting modified on the OAM Admin Server WebGate directory(Path $DOMAIN_HOME/oam_domain/output/SSO_AGENT_NAME) and seeing that additional file cwallet.sso.lck and additional directory wallet is being created.
Before upgrade only ObAccessClient.xml and cwallet.sso used to be generated.
After the upgrade, copied the ObAccessClient.xml and cwallet. files to OHS then restarted OHS but unable to access the application and OHS throws the Error below:





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