After Upgrading Blackberry Access Login Button is Greyed Out
Last updated on MARCH 30, 2017
Applies to:Portal - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
Currently use mobile devices to log in to an application and Oracle EBSS. Using BlackBerry Access application for internal email and intranet access on the mobile devices. With the latest update to BlackBerry Access, the ability to sign on to Oracle's single sign on page has broken. After typing in the credentials and pressing 'Go' on the mobile devices keyboard, the page does not load. Instead it stays at the login page and the 'login' button is greyed out.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms