After Upgrading Blackberry Access Login Button is Greyed Out (Doc ID 2249316.1)

Last updated on MARCH 30, 2017

Applies to:

Portal - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

Currently use mobile devices to log in to an application and Oracle EBSS. Using BlackBerry Access application for internal email and intranet access on the mobile devices. With the latest update to BlackBerry Access, the ability to sign on to Oracle's single sign on page has broken. After typing in the credentials and pressing 'Go' on the mobile devices keyboard, the page does not load. Instead it stays at the login page and the 'login' button is greyed out. 


Cause

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