Desktop Integration Suite (DIS) Outlook Integration Users Encounter Username and Password Prompt when Attempting to Move/Copy/Drag Folders (Doc ID 2250353.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.9.x version, DIS users are encountering username and pass prompts when trying to move/copy/drag folders from MS-Outlook to a WebCenter Content (WCC) Server folder using Desktop Integration Suite Outlook Integration. 

Changes

Using a Kerberos authentication model.  Users should not see any prompts with this authentication model.

Cause

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