When Using WFR Web Verifier To Reclassify An Invoice To Intercompany Error "HRESULT E_FAIL has been returned from a call to a COM component" Occurs (Doc ID 2252157.1)

Last updated on APRIL 11, 2017

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

Receiving the below error in WebCenter Forms Recognition (WFR) Web Verifier after reclassifying an Invoice to an Intercompany document.  We do not see this error in the WFR Verifier.

2017-03-13 16:22:25,918 [9] ERROR Brainware.System.Utils.LoggingSinks.LoggingClientSink [(null)] - [PID=12440|UID=?|MEM PH/V=126,220k/376,884k|MEM_ALL_PH OCC/AV=0k/4,194,303k|MEM_ALL_V OCC/AV=375,860k/1,721,164k|HNDL=520] System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component at SCBCdrPROJLib.ISCBCdrProjectInternal.ScriptFireVerifierFormLoad(ISCBCdrWorkdoc pWorkdoc, String& FormClassName, String& FormName)


The issue can be reproduced by following these steps:
  1. Select batch while in Batch View.
  2. Open batch to be verified.
  3. Select Options / then "Reclassify Document Manually" (or press F7).
  4. Change Classification from Invoice to Intercompany via the drop-down option.
  5. Error appears in Web Verifier.

Changes

 

Cause

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