"No Valid Provider Found For Conversion" Error During IBR Conversion (Doc ID 2252336.1)

Last updated on APRIL 06, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.8.0 version, Content Server

No files other than PDFs are getting into IBR for conversion.

ERROR
-----------------------
No Valid Provider Found For Conversion

The issue can be reproduced at will with the following steps:
1. Checkin a PDF and see it is going to IBR for conversion
2. Checkin any file of any format other than PDF and see the error message "No Valid Provide found for Conversion" error in Administration->Refinery Administration->Conversion Job Status


Changes

 

Cause

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