After Enabling WebCenter Content: Imaging Viewer Precache, Error "Unable to fully render document {ID}" Occurs (Doc ID 2253165.1)

Last updated on JULY 07, 2017

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.9.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

When Imaging Viewer pre-cache is enabled (ViewerCacheEnablePrecache = true), the following error occurs in the Imaging Viewer:

Unable to fully render document {ID}, check server logs for more information. To Download and view locally, use the Download menu item from the file menu of the Viewer.

 

Changes

 

Cause

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