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WebCenter Content (WCC) Portal View Document Link Fails (Doc ID 2253964.1)

Last updated on SEPTEMBER 30, 2022

Applies to:

Oracle WebCenter Content - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

Clicking on the following:
http://hostname:8888/webcenter/portal/wccdoc?dDocName=ID_011047

user is redirected to a link like below:

http:///cs/idcplg?IdcService=DOC_INFO_BY_NAME&dDocName=oracle.webcenter.doclib

Note that the dDocName has an incorrect value.

The error on screen is:
Failure of Webserver bridge
No backend server available for connection.

Content Server Log has the following error:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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