My Oracle Support Banner

WebCenter Content (WCC) Portal View Document Link Fails (Doc ID 2253964.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Oracle WebCenter Content - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

Clicking on the following:
http://hostname:8888/webcenter/portal/wccdoc?dDocName=ID_011047

user is redirected to a link like below:

http:///cs/idcplg?IdcService=DOC_INFO_BY_NAME&dDocName=oracle.webcenter.doclib

Note that the dDocName has an incorrect value.

The error on screen is:
Failure of Webserver bridge
No backend server available for connection.

Content Server Log has the following error:

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.