"User not authorized to view artifacts" When Logging In To MFT Console (Doc ID 2258660.1)

Last updated on APRIL 24, 2017

Applies to:

Oracle Managed File Transfer - Version 12.1.3.0.0 and later
Information in this document applies to any platform.

Symptoms

After adding an Active Directory Authentication Provider to the MFT Domain, no users are able to log into to MFT Console, even after following the steps in <Doc ID 1931000.1>. The error message below is seen on the login screen:

"User not authorized to view artifacts"

The errors below are seen in the Admin logs:

####<Apr 18, 2017, 4:57:47,390 AM CDT> <Error> <Console> <localhost> <AdminServer> <[ACTIVE] ExecuteThread: '153' for queue: 'weblogic.kernel.Default (self-tuning)'> <weblogic> <> <c862c1d5-b848-4f03-a196-3510009be917-00018121> <1492509467390> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-240003> <Administration Console encountered the following error: weblogic.security.providers.authentication.LDAPAtnDelegateException: [Security:090294]could not get connection
at weblogic.security.providers.authentication.LDAPAtnDelegate.getConnection(LDAPAtnDelegate.java:3841)
at weblogic.security.providers.authentication.LDAPAtnDelegate.getConnection(LDAPAtnDelegate.java:3825)
at weblogic.security.providers.authentication.LDAPAtnDelegate.listUsers(LDAPAtnDelegate.java:2588)
at weblogic.security.providers.authentication.LDAPAuthenticatorImpl.listUsers(LDAPAuthenticatorImpl.java:195)
at weblogic.security.providers.authentication.ActiveDirectoryAuthenticatorMBeanImpl.listUsers(ActiveDirectoryAuthenticatorMBeanImpl.java:243)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
....
Caused by: java.lang.reflect.InvocationTargetException
at weblogic.security.providers.authentication.LDAPAtnDelegate$LDAPFactory.newInstance(LDAPAtnDelegate.java:4647)
at weblogic.security.utils.Pool.newInstance(Pool.java:37)
at weblogic.security.utils.Pool.getInstance(Pool.java:33)
at weblogic.security.providers.authentication.LDAPAtnDelegate.getConnection(LDAPAtnDelegate.java:3835)
... 165 more
Caused by: netscape.ldap.LDAPException: error result (49); 80090308: LdapErr: DSID-0C0903A8, comment: AcceptSecurityContext error, data 52e, v1db1[NUL] ; Invalid credentials
at netscape.ldap.LDAPConnection.checkMsg(Unknown Source)

 

Cause

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