Desktop Integration Suite (DIS) Outlook Attachment Check-In Results in XEmailFrom NOT Being Populated (Doc ID 2259432.1)

Last updated on APRIL 27, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

Microsoft mail message (Outlook) with an attachment,  checked into the WebCenter Content (WCC) server via DIS, results in xEmailFrom field not populated for the attached file (checked in separately).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select email with attachment in Outlook
2. Click "Check-In Email Items"
3. Select Attachments
4. Verified "attachment is checked in separately"
5. Click Next
6. Click Finish
7. Note Email information is blank
8. Complete (pop-up "Successfully Checked-In")
9. Run Query to return the just Checked-In content
10.Email information is not found

Changes

 

Cause

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