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"Unsupported attribute" Error When Reconciling User Attribute Employee Number Using SalesForce Connector (Doc ID 2260472.1)

Last updated on JANUARY 10, 2022

Applies to:

Identity Manager Connector - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

OIM 12.2.1.3.0 Salesforce connector failing to reconcile User attribute Employee Number. The connector has been extended to reconcile the Employee Number and when Salesforce User Reconciliation job is run, following error happens:

ERROR
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Steps to reproduce:

1- Install and configure the OIM 12.2.1.3.0 version of the SalesForce connector. 
2- Extend the connector to add EmployeeNumber for provisioning and reconciliation
3- Run the connector user reconciliation job. 

Cause

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