Error In Displaying Approval Details History in the BPM Worklist App (Doc ID 2261851.1)

Last updated on MAY 09, 2017

Applies to:

Oracle SOA Suite - Version 11.1.1.7.0 to 11.1.1.9.0 [Release 11gR1 to 11g]
Information in this document applies to any platform.

Symptoms

Using BPM Worklist in a SOA environment, in the Inbox in the My Tasks section, there are tasks. After clicking on one and while checking pending approvals in the BPM Worklist, click on the History drop down and the approval details tree is not appearing. It throws error on UI- 'Error occurred while displaying History tree table'

ERROR IN SOA DIAGNOSTIC LOG
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STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to BPM Worklist
2. Click on a task
3. Click on the dropdown for the History section
4. Error window pops up.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see the history of the task.

Cause

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