Timeout While Actively Working In Identity (Doc ID 2263075.1)

Last updated on MAY 06, 2017

Applies to:

Identity Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.3.0 version, Provisioning

ACTUAL BEHAVIOR
---------------
Timeout while actively working in Identity

While actively working in Identity, Modifying user account Phone numbers , an error was thrown and session stayed inactive for 79 min

2017-03-29T08:55:03.234-04:00] [soa_server1] [NOTIFICATION] [] [oracle.soa.services.workflow.query] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: pu33f] [ecid: e4598ff9d9c9f8f3:-182fb2be:15b023d0aa1:-8000-000000000004ea97,1:37872] [APP: soa-infra] Subject using ejb session context: Principal is : pu33f, Identity is : pu33f
[2017-03-29T08:55:03.239-04:00] [soa_server1] [ERROR] [] [oracle.soa.services.workflow.verification] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: pu33f] [ecid: e4598ff9d9c9f8f3:-182fb2be:15b023d0aa1:-8000-000000000004ea97,1:37872] [APP: soa-infra] VerificationService.validateContextToken: token is invalid. The token has timed out, because it's session was inactive for 88 minutes and 5 seconds. The token timeout is configured to 60 minutes.
[2017-03-29T08:55:03.241-04:00] [soa_server1] [ERROR] [] [oracle.soa.services.workflow.query] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: pu33f] [ecid: e4598ff9d9c9f8f3:-182fb2be:15b023d0aa1:-8000-000000000004ea97,1:37872] [APP: soa-infra] Session timed out.[[
Session has timed out, because it was inactive for 88 minutes and 5 seconds.
Log in in to the application.
ORABPEL-30514

Cause

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