Certain Images Are Not Committing In Enterprise Capture And Error "Oracle.odc.exception.CommitException: Image Format Error" Is Seen In The Log
(Doc ID 2265484.1)
Last updated on SEPTEMBER 28, 2022
Applies to:
Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and laterInformation in this document applies to any platform.
Symptoms
Occasionally the below error is seen in Enterprise Capture:
oracle.odc.exception.CommitException: Image format error
After the user release the batch, Capture will attempt to release, but the web client will display 0 documents and 0 items. The images do not fully commit to the destination. This happens only a few times a month and does not seem to be tied to a particular image. When retrying the same image, it works just fine.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |