Certain Images Are Not Committing In Enterprise Capture And Error "Oracle.odc.exception.CommitException: Image Format Error" Is Seen In The Log (Doc ID 2265484.1)

Last updated on JULY 07, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

Occasionally the below error is seen in Enterprise Capture:

oracle.odc.exception.CommitException: Image format error

After the user release the batch, Capture will attempt to release, but the web client will display 0 documents and 0 items.  The images do not fully commit to the destination. This happens only a few times a month and does not seem to be tied to a particular image. When retrying the same image, it works just fine.

Changes

 

Cause

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